Introduction
Mike Porter, EdD, teaches graduate and undergraduate primarily in Business Communication and Marketing.
Porter’s current research focuses on customer and patient experience .In the past he has investigated crisis communication, angel investment and mystery shopping. Porter’s research is published in: Patient Experience Journal; Journal of Communication Management; Journal of Private Equity; and Journal of Retailing and Consumer Service. He presents research at both academic and international professional conferences, including, the International Crisis and Risk Communication Conference, the International Association of Business Communication Conferences, the Public Relations Society of America International Conference, the Mystery Shopping Providers Association International Conferences and others.
Porter’s passion for professional communication manifests in a consistent engagement in both academic and professional circles. He serves on the boards of small businesses, nonprofits and associations, and continues to consult on business communication and research opportunities to stay current on business practices. He maintains an extensive network locally within the general and health care communication spaces.