- Title
- Customer satisfaction: extending the value of supply chains
- Author/Creator
- Sameer KumarBrian T Fredrick
- Publication Details
- International journal of customer relationship management, Vol.6(1), p.11
- Publisher
- Winthrop Publications Limited
- Academic Unit
- Opus College of Business
- Language
- English
- Resource Type
- Journal article
- Record Identifier
- 991015166948503691
Journal article
Customer satisfaction: extending the value of supply chains
International journal of customer relationship management, Vol.6(1), p.11
06/01/2003
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