Medication Therapy Management: The Perspective of the Case Manager

What is the case manager’s perspective on medication therapy management? The study consisted of 3 focus groups consisting of mental health case managers who work with clients in the community within the St. Paul and Minneapolis, Minnesota. This study analyzed how case managers engage with their client; more specifically, the perceived importance of engagement and effectiveness of client engagement was explored. This research also examined what barriers case managers face in engaging with their clients and how these barriers affect a client to be medication compliant. Finally, this research attempted to obtain data on the case manager’s attitude of the importance of medication as a form of treatment for clients. This study used a qualitative approach to interviewing case managers in agencies chosen from a convenience sample. Narrative information from interviews was transcribed and subjected to a content analysis to inductively explore themes from the sample.