- Title
- Service management
- Author/Creator
- James A FitzsimmonsMona J FitzsimmonsSanjeev K Bordoloi
- Series
- The @McGraw-Hill-Irwin series in operations and decision sciences
- Publisher
- McGraw-Hill Irwin; New York, NY
- Edition
- 8. ed., internat. ed.
- Identifiers
- 1259010651; 9781259010651
- Academic Unit
- Operations & Supply Chain Management
- Language
- English
- Resource Type
- Book
- Record Identifier
- 991015166836503691
Book
Service management: operations, strategy, information technology
The @McGraw-Hill-Irwin series in operations and decision sciences, McGraw-Hill Irwin, 8. ed., internat. ed.
2014
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