Abstract
Includes bibliographical references and index.
- Title
- ISE ebook online access for service management
- Author/Creator
- Sanjeev BordoloiJim FitzsimmonsMona Fitzsimmons
- Publisher
- McGraw Hill; New York, New York
- Edition
- Tenth edition.
- Number of pages
- 1 online resource (xix, 524 pages)
- Identifiers
- 9781265624767; 1265624763; 9781265075538; 1265075530
- Academic Unit
- Operations & Supply Chain Management
- Language
- English
- Resource Type
- Book
- Record Identifier
- 991015166708503691